NEGOTIATION POLICY: As we expand our experience with event catering we aim to foster healthy and appropriate

relationships with any groups, organizations, individuals, etc. that we collaborate with. The aim of this policy is to

ensure that all parties are able to negotiate honestly and comfortably within their ability. In order for a negotiation to

be complete, both parties must agree and show for it in some form of documentation. As of recent, we do not have

an exact figure or percentage for collaboration "cuts". We invite the initial percentage negotiation when found

appropriate by Coast To Coast.

 

REFUND & CANCELLATION POLICY:(a) Should it become necessary for Client to terminate this Agreement, and

the event date is greater than thirty (30) days, Caterer shall be entitled to retain any and all expenditures to date,

including but not limited to contracted labor, special orders, rentals and/or proposals costs.

(b) If Agreement is terminated within thirty (30) days of the event, Caterer shall be entitled to retain twenty-five

percent (100%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor,

special orders, rentals, and/or proposals costs.

(c) If Agreement is terminated within fourteen (14) days of the event Caterer shall be entitled to retain any deposit

paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or

proposals costs.

(d) If an Agreement is drawn within five (5) days of the event, Client agrees to pay full event costs per bid

Should the event be cancelled by Caterer, Caterer will fully refund any deposit within ten (10) days of the date of

cancellation. If event is within thirty (30) days, Caterer will reimburse or pay to Client the invoiced difference in costs

and expenses that have been incurred by the Client paid to an alternative provider or providers based upon the total

proposal bid. Client shall make reasonable efforts to mitigate damages and obtain substantially similar services. The

caters responsibility is limited to items covered in the last accepted proposal by Client. Any additional items are at

Client’s expense.

 

(e) Coast To Coast will issue a full refund if order is cancelled within 24 hours of placing an order that is a meal-prep or weekday menu order. No refunds will be issues if cancellation was placed after 24 hours since order was confirmed.

 

(f) If the is a concern for damage or mishandling for order please note that Coast To Coast will evaluate what the appropriate actions of compensation will be. This is for any orders that were placed as a meal-prep, weekday menu or food event vending sale.